With the HM Revenue & Customs Self-Assessment deadline approaching, be aware of criminals who are using the deadline to contact people with fake emails and texts or to even offer their services to help with your application for a fee.
As the department issues thousands of SMS messages and emails as part of its annual Self Assessment tax return push, HMRC is warning customers completing their returns to take care to avoid being caught out by scammers. The annual tax return deadline is on 31 January 2021.
The department knows that fraudsters use calls, emails or texts to contact customers. In the last 12 months, HMRC has responded to more than 846,000 referrals of suspicious HMRC contact from the public, and reported over 15,500 malicious web pages to internet service providers to be taken down. Almost 500,000 of the referrals from the public offered bogus tax rebates.
The imposters use language intended to convince them to hand over personal information, including bank details, in order to claim the ‘refund’. Criminals will use this information to access customers’ bank accounts, trick them into paying fictitious tax bills, or sell on their personal information to other criminals.
HMRC’s Interim Director General for Customer Services, Karl Khan, said: "We know that criminals take advantage of the Self Assessment deadline to panic customers into sharing their personal or financial details and even paying bogus ‘tax due’.
"If someone calls, emails or texts claiming to be from HMRC, offering financial help or asking for money, it might be a scam. Please take a moment to think before parting with any private information or money."
Customers can report suspicious activity to HMRC at phishing@hmrc.gov.uk or by sending a text to 60599. They can also report phone scams online on GOV.UK.